By registering for a Soleil Retreat small group tour in Italy you signify your acceptance of, and the obligation to these Terms, Conditions and Liability Disclaimer. If you have objections to any of the following you should not register.
DEPOSITS, PAYMENTS, CANCELLATIONS & REFUNDS
A deposit is required to book your space on any Soleil Retreat tours.
If you must cancel your trip within 30 days of booking, your deposit will be refunded in full.
If you cancel after 30 days, for any reason (including, but not limited to, health conditions, family emergencies, medical emergencies, personal reasons) the following cancellation terms will be applied:
Trip Cancellation Terms
▶︎ Cancel within 30 days of booking, your trip deposit is fully refundable
▶︎ Cancel after 30 days of booking, your trip deposit is non-refundable
▶︎ Your Trip Balance Payment is due 120 days prior to the trip start date. Should your trip balance payment not be received, after a maximum of 3 attempts, we will consider your space on the trip as forfeited, and your deposit as nonrefundable.
▶︎ Should you cancel your trip after having paid your Trip Balance, the following cancellation terms will apply:
- 120 – 90 Days – Refund of any trip payments collected minus a cancellation fee of $1,000 USD
- 90 – 61 Days – Refund of any trip payments collected minus a cancellation fee of $2,000 USD
- 60 – 0 Days – No Refund
You are required to notify us in writing to cancel your participation in a Soleil Retreat tour. Exceptions to this policy cannot be made for any reason.
Trip balance may be paid by American Express, Mastercard, Visa, through our secure online shopping cart system.
All bookings made within 120 days of the trip start date require full payment. If a trip balance is not paid upon the specified due date, we will consider your reservation cancelled and cancellation terms, as stated above, will apply.
Soleil Retreat reserves the right to cancel the retreat in Italy for any reason whatsoever. In the highly unlikely event that such a cancellation occurs, all payments received will be completely refunded.
Guests must be 18 years or over.
TRAVEL INSURANCE
We HIGHLY recommend that you obtain trip cancellation insurance. If you must cancel your participation in a Soleil Retreat retreat for any reason whatsoever – including health conditions, death of a family member, travel difficulties, personal reasons, or any other reason whatsoever – cancellation fees as stated above will apply. Travel Insurance – specifically trip cancellation insurance – can cover some or all of these expenses. No exceptions whatsoever will be made to this policy.
Note: Terms and coverages vary depending on the specific insurance carrier. Carefully check the specified terms and coverages before purchasing your policy.
LIABILITY WAIVER
While we take every possible measure to ensure each trip participant’s safety during a Soleil Retreat tour in Italy, we cannot control everything and everybody. For this reason, the trip participant (you) is legally responsible for his/ her safety and behavior and agrees to, and is held legally liable to, the following statements:
I am 18 years or over.
I am responsible for choosing a Soleil Retreat tour in Italy based on my health, fitness and abilities.
I understand that Soleil Retreat is not responsible for participants’ baggage or personal effects and that I am responsible for purchasing a travel insurance policy to cover any baggage damage or theft.
I understand that all services and accommodations are subject to the laws and regulations of Italy. Soleil Retreat acts only as an agent for the various independent suppliers that provide accommodation, transportation, sightseeing, activities, or any other services connected with this tour. Soleil Retreat accepts no liability whatsoever for any injury, damage, loss, accident, delay, or any other incident which may be caused by the negligence, defect, default of any company or person in performing these services.
I understand that Soleil Retreat reserves the right to accept, remove, retain or decline any participant at any time for any reason. In such case, a refund equal to the actual cost of the unused services is the limit of Soleil Retreat’s responsibility.
I agree that Soleil Retreat hereby gives notice that all services and arrangements related to a Soleil Retreat tour in Italy have been made upon the express condition that Soleil Retreat’s representatives shall not be held liable and do not assume responsibility for any claims, damages, expenses or other financial loss whether to person or property arising out of any injury, accident, death, cancellation, delay, alteration, or inconvenience resulting from any acts of negligence, breach of contract, omission, or by weather, sickness, strike, quarantine, hostilities, local laws or the willful or negligent acts of any other trip participant, or any cause whatsoever.
I consent and acknowledge that should I require emergency medical treatment as a result of accident or illness arising during my attendance and participation a Soleil Retreat tour in Italy, I am financially responsible for any medical or legal bills that may be incurred as a result of that emergency medical treatment. I will notify Soleil Retreat verbally and in writing if I am at any time injured prior to, during, or after a Soleil Retreat tour in Italy, or if I have medical conditions about which emergency medical personnel should be informed; however, I understand that Soleil Retreat is not legally obligated to act on that information in any way or to providing any medical service whatsoever to me.
I agree that if I have any medical or psychological conditions that may hamper me from fully and healthfully participating in a Soleil Retreat tour in Italy that I will notify Soleil Retreat and that they retain the right to request that I not participate in portions of or in the entirety of the trip.
I understand that I am ultimately responsible for my own health and well being, including carrying with me any necessary medications, such as those for chronic conditions and/or allergies to foods, insects, etc. I also understand that I should report to Soleil Retreat any health-related issues that might affect myself or other trip participants.
I agree that Soleil Retreat reserves the right to take photographic or video records throughout a Soleil Retreat tour in Italy, and may use such records for promotional and/or commercial purposes.